SASSA Status Check

The SASSA Status Check tool is an online service for checking the status of your Social Grant Application in 2025. Simply enter your ID number and phone number into this free tool to get an instant update. You’ll find out whether your social security application has been approved, rejected, or is still pending.

What is SASSA?

The South African Social Security Agency (SASSA) plays a critical role in supporting vulnerable individuals by providing financial assistance through various social grants. Established in 2005, SASSA aims to address poverty and improve the quality of life for those in need.

As of the first quarter of 2024, South Africa’s unemployment rate reached 32.9% (source: Daily Maverick), leaving many families struggling to afford essentials like food, health care, and housing.

SASSA offers essential grants to alleviate financial strain on South Africa’s most at-risk populations. These include the Child Support Grant, Disability Grant, and the R370 Social Relief of Distress (SRD) Grant for unemployed individuals. By providing this critical support, SASSA enables families to focus on meeting their basic needs and improving their overall well-being.

What is the SASSA Status Check?

The SASSA Status Check is a convenient online tool that helps grant applicants track their application progress. With this service, you can quickly find out if your application is approved, pending, or requires more information. This tool is especially valuable for families who depend on social grants, as it keeps them updated on their financial assistance status.

To ensure transparency, SASSA provides an official online status checker. You can access it by visiting https://srd.sassa.gov.za/sc19/status. This platform allows beneficiaries to easily view the current status of their grant applications.

What is SRD Status Check or R370 Status Check?

The SRD Status Check, also known as the R370 Status Check, is a helpful online tool provided by SASSA. It is basically the same tool, some people refer SASSA Status Check as SRD Status Check and some as R370 Status Check.

SASSA Status Check, our website, also uses this API to enable convenient self-service grant status checks. Simply enter your ID and phone number to view up-to-date details on your SASSA application. It’s fast, free, and 100% accurate.

See if your income support gets approved or rejected. Manage your government aid with ease.

How to Check SASSA Status Online in 2025?

SASSA Status Check tool provides real-time application decisions using the official SASSA API. Enter your 13-digit ID and phone number to verify your grant approval status.

To check your R370 SASSA Status:

1. Access SRD R370 SASSA Status Check website at https://sassasrdstatus.web.za/
2. Input ID and phone number in the SASSA Status Check form
3. Click “Check Status” to query the SASSA database
4. View your application ID with approval dates or pending status

Regular checks inform you about your R370 SRD grant eligibility and potential payment dates. SASSA evaluates income sources, employment status, and financial need through a means test.

This tool helps vulnerable South African families track their supplementary income relief, ensuring timely access to approved funds.

But first, you’ll need to pass the SASSA means test to qualify, keep reading we will talk about this later in our ultimate guide, but first let’s talk about the latest SASSA Payment dates of 2025.

How to Check SASSA SRD R370 Status Online in 2025? (Best Way)

Here’s how to check your SASSA SRD R370 status in 2025:

1. Visit the official SASSA website at https://srd.sassa.gov.za/sc19/status
2. Enter your valid South African ID number in the first field
3. Type in your registered cell phone number
4. Click the “Submit” button
5. Wait for the system to display your current application status
6. Review your payment information and grant details
7. Check if your banking details are correct
8. Look for any messages about required actions

You can also track your status using SASSA’s WhatsApp line at 082 046 8553 or call their toll-free number 0800 601 011 for assistance.

Alternatively, to check your SASSA balance online for the SRD R370 grant, dial *120*69277# or *120*3210# on your mobile. Follow the prompts, then enter your ID number and registered phone number. You’ll receive an SMS with your balance. This quick method helps you stay informed and manage your SASSA funds effectively.

SASSA Payment Dates for 2024/2025

Social grants provide vital financial relief for vulnerable South African citizens. However, SASSA payment timing fluctuates monthly. Stay updated on exact dates to access funds promptly.

Below, we have outline the SASSA 2024/2025 grant payment schedules below:

Month	Older Persons	Disability Grants	Children’s Grants
April 2024	03/04/2024	04/04/2024	05/04/2024
May 2024	03/05/2024	06/05/2024	07/05/2024
June 2024	04/06/2024	05/06/2024	06/06/2024
July 2024	02/07/2024	03/07/2024	04/07/2024
August 2024	02/08/2024	05/08/2024	06/08/2024
September 2024	03/09/2024	04/09/2024	05/09/2024
October 2024	02/10/2024	03/10/2024	04/10/2024
November 2024	05/11/2024	06/11/2024	07/11/2024
December 2024	03/12/2024	04/12/2024	05/12/2024
January 2025	03/01/2025	06/01/2025	07/01/2025
February 2025	04/02/2025	05/02/2025	06/02/2025
March 2025	04/02/2025	05/02/2025	06/02/2025

SASSA SRD R370 Grant Payment Dates for 2025

The SASSA SRD R350 (now SRD R370) Unemployment Grant Normally Pays after the 20th of each month unlike other grants. However, If that falls on a weekend, it dispenses the next business day. Check your personal SASSA Status to find your exact R350 (Now r370) pay date, or you can simply use our above SASSA tool.

SASSA Status Check for r370 Payment Dates 2024/2025

SASSA (South African Social Security Agency) shares the payment dates for the R350 (now SRD R370) grant every month. If you get your grant money at the post office, check the monthly schedule. For those who get paid into a bank account, there is no fixed date.

To check your grant payment status and balance:

• Dial *120*3210# or *120*69277# on your cell phone
• Or send a WhatsApp message to 082 046 8553

If your status shows “pending,“ it means you don’t qualify for the R350 grant yet.

SASSA SRD R370 Payment Dates For January 2024

SASSA has announced Payment Dates for SRD R370 for January 2025.

The R370 SASSA grant for January 2025 will be distributed between January 25th and January 31st, 2025. You can receive your payment either via bank deposit. To avoid any delays, ensure your payment details are up to date.

Aspect	Details
Grant Amount	R370
January 2025 Payment Period	January 25th – January 30th, 2025
Payment Methods	Bank deposit or SASSA pay point collection

Check the SASSA SRD R370 grant payment schedule for January 2025 below.

Payday	Payment Date
Saturday	January 25, 2024
Sunday	January 26, 2024
Monday	January 27, 2024
Tuesday	January 28, 2024
Wednesday	January 29, 2024
Thursday	January 30, 2024
Friday	January 31, 2024

SASSA Status Check Payment Dates for January 2025

The South African Social Security Agency (SASSA) has announced the payment dates for social grants in January 2025. For the month of January 2025, the payment dates are as follows:

• Older Persons Grant: Friday, January 3rd, 2024
• Disability Grants: Monday, January 6th, 2024
• Children’s Grants: Tuesday, January 7th, 2024

Has the SASSA R350 Grant Increased to R370 in April 2024?

Yes, from April 2024 the South African government has made the Social Relief of Distress (SRD) Grant bigger. It has gone up from R350 to R370 per month. This increase will give more money help to people who qualify – citizens, permanent residents, and refugees with no income and no other way to pay for basic living needs.

The R350 grant started in 2020 to support people during the COVID-19 pandemic. Now it has been replaced with the new R370 grant amount. This higher grant recognizes that living costs keep rising, making it harder for many South Africans to get by.

To get the R370 SASSA grant, you must meet these rules:

1. Be between 18 and 59 years old
2. Be unemployed with no income at all
3. Not get any other social grants like SARS, UIF or NSFAS
4. Be a South African citizen, permanent resident or refugee

Applying for the R370 grant works similarly to the old R350 grant. You can apply online on the SASSA website or go to your nearest SASSA office. There you must fill in the application form and provide the required documents.

SASSA Payment Amount Increases for October 2024

Grant Type	Previous Amount	New Amount	Increase
Old-Age Grant (Ages 60-74)	R2,180	R2,190	R10
Old-Age Grant (Ages 75 and above)	R2,200	R2,210	R10
Disability Grant	R2,180	R2,190	R10
Care Dependency Grant	R2,180	R2,190	R10
War Veterans Grant	R2,200	R2,210	R10
Child Support Grant	R530	R530	No increase
Foster Care Grant	R1,180	R1,180	No increase
Social Relief of Distress (SRD)	R370	R370	No increase

How to SASSA Status Check for r350 (R370) in 2025?

Checking your SASSA R370 grant status is straightforward through these four convenient options:

1. SASSA Status Check for r370 Online:

1. Visit the SASSA website at https://sassasrdstatus.web.za/
2. Look for the “SASSA Status Check” section at top.
3. Provide your ID Number & Phone Number and Click on “Check Status”
4. View real-time updates on your application status & Payment dates.

2. SASSA Status Check for r370 In Person:

1. Visit your nearest SASSA office
2. Approach the officials at the counter
3. Provide your information to the staff
4. They will check the system and inform you about your current application status

3. SASSA Status Check for r370 on WhatsApp:

To check your SRD R370 status on WhatsApp:

• Save the SASSA WhatsApp number 082 046 8553 in your contacts
• Send a message saying just “SASSA” to this number
• When the menu pops up, choose the “SRD Grant” option
• Then simply reply with “Status Check” when prompted
• SASSA will send you back an instant update on where your R370 application is at, along with your personal Application ID code.

4. SASSA Status Check for r370 through USSD:

An ultra-quick way to view your R370 grant progress is using USSD codes on your mobile.

The Easy Method:

1. Just dial *134* 7737# or *134*7737# or *120*3210# from your cellphone
2. Enter your ID number and registered phone number when asked
3. Your current R370 SRD application status will instantly display on the screen

The USSD process is simple and skips any long wait times. With a few taps, you get an immediate R370 grant update straight to your mobile device! No need for calls or websites when USSD codes provide real-time application info.

5. SASSA Status Check for r370 through SMS:

To check your R370 status through SMS:

• Save the SASSA SMS number 082 046 8553 in your contacts.
• Send a message saying “SASSA” followed by your ID number eg: [SASSA 911290578083] to this number.
• Within seconds, you’ll receive an SMS update with the latest information on your SASSA R370 application status.

This SMS option is quick and allows you to check your status without needing internet access.

6. SASSA Status Check for R370 by Call:

To check your R370 status by calling:

• Dial the SASSA helpline at 0800 601 011 from any phone.
• When prompted, provide your ID number to the SASSA representative.
• They’ll check the system and inform you about your application status right over the phone.

This call option is useful for real-time assistance, allowing you to speak directly with a SASSA agent if you have further questions.

7. SASSA Status Check for R370 via the Moya App:

To check your R370 status using the Moya App:

• Download and open the Moya App on your smartphone.
• Open “Government Services”, Choose “SASSA Grants”, and tap on “Check Application Status”.
• Enter your ID and phone number as required to see the current status of your R370 application.

The Moya App option is ideal for users who prefer mobile apps, offering a user-friendly interface to check SASSA status without data costs.

All above 7 methods ensure:

• Transparent access to track your R370 grant journey
• Convenient options to suit your preference
• Accessibility to stay informed at every step

SASSA prioritizes an easy status checking process, allowing you to verify your application’s progress through these clear pathways.

What is the Best Method to Check SASSA SRD R370 Status?

The fastest and easiest way to check your SASSA SRD R370 status is by using USSD codes. Here’s how it works:

1. Dial *134*7737# or *120*3210# on your mobile phone.
2. Enter your ID number and the phone number you used during registration.
3. Your SASSA SRD R370 status will appear instantly on your screen.

This method is quick, convenient, and saves you time. There’s no need to visit websites or make phone calls. With USSD codes, you get real-time updates, making it the most efficient way to track your SASSA application status.

How to Check Your SASSA SRD Grant Balance on Your Phone?

Want to know how much money is left in your SASSA SRD Grant? You can easily check your balance right from your phone. Here’s how:

Two Easy Ways to Check:

1. Main Method:
   • Dial *120*3210# on your phone
   • Follow the steps on your screen
2. Backup Method:
   • If the first way doesn’t work, try this
   • Dial *120*69277#
   • Follow the directions on your phone

Important Things to Know:

• You’ll need to type in your South African ID number
• It’s free to check your balance
• You’ll get a text message with your current grant balance

Remember, checking your SASSA SRD Grant is quick and easy. Use these simple steps to stay on top of your finances!

SASSA Payment for R370 Status Check (Easy Way)

To check your SASSA Payment status and balance:

• Dial *120*3210# or *120*69277# on your cell phone
• Or send a WhatsApp message to 082 046 8553
• Or Go to SASSA Website to Check SASSA Payment Status at https://sassasrdstatus.web.za/

SASSA Status Check Approved but no SMS

If your SASSA grant application shows as approved but you haven’t received an SMS notification, there are several possible reasons. These may include issues with your contact details, network problems, or technical glitches.

Potential Causes of “SASSA Status Approved but No SMS”?

1. Incorrect Contact Information:
   • The mobile number you provided during application may be incorrect or outdated.
   • Typos or data entry errors in your contact information recorded by SASSA.
2. Temporary Fund Shortages:
   • SASSA may experience temporary delays in disbursing funds, which can affect SMS notifications.
3. Network Issues:
   • Poor signal strength or network coverage in your area could prevent SMS delivery.
4. Technical Glitches:
   • System errors or failures at SASSA’s end might delay SMS notifications.

How to Resolve “SASSA Status Approved but No SMS”?

If the issue persists and your bank confirms no payment was made, visit the nearest SASSA office for further assistance.

1. Wait for a Few Days:

SMS notifications can sometimes be delayed. Allow a few days for the message to arrive.

2. Check with Your Bank:

Confirm with your bank if the payment has been processed, even if no SMS was received.

3. Update Your Contact Information:

Visit the SASSA website or your nearest SASSA office to verify and update your mobile number.

4. Contact SASSA for Assistance:

Call the SASSA helpline at 0800 601 011 to report the issue and seek guidance.

5. Visit a SASSA Office:

What You Need to Apply for SASSA in 2025?

When applying for SASSA grants in 2025, remember to:

1. Enter Your Personal Details

Sign the declaration permitting verification checks. Give your full address, ID number, full names, and working phone number.

2. Confirm You Meet Grant Criteria

Research which social relief program matches your situation based on the latest eligibility rules. Meet the specific requirements.

3. Gather Defined Documentation

Collect valid proofs like your South African ID, income statements, residence confirmation, and other paperwork the program defines. Copy them.

4. Get Current Application Forms

Access paper or digital SASSA forms from Social Development offices, websites, or community centers. Use the newest versions and complete carefully.

5. Request Application Assistance

If unsure, ask social workers, non-profits, or government helplines to guide you. Accurately provide details.

6. Submit Your Full Package

Hand in finished forms and copies of documents to verified authorities. Ask for a dated delivery receipt.

7. Wait Patiently During Review

Response times vary. Frequently check status online if available while waiting.

8. Follow All Payment Instructions

If approved, carefully adhere to all provided fund access requirements to avoid delays.

9. Report Eligibility Impacting Changes

Immediately inform relevant departments of any life or income adjustments affecting your eligibility or payments.

10. Only Work With Verified Sources

Beware fraudsters. Only seek assistance from legitimate, verified organizations.

11. Check Updated Program Rules

Regularly review government sites for evolving criteria changes to submit the strongest application.

How to Submit SASSA Application Online in 2025?

Follow these steps to apply for SASSA grants digitally:

1. Visit the SASSA Services site and register an account
2. Enter your ID number, name, email, phone number, and create a password
3. Verify your account using the OTP code texted to your mobile
4. Login to your SASSA profile
5. Click “Apply for a Grant” and select your grant type
6. Fully complete the accurate online application form
7. Print the issued affidavit and get it certified
8. Print, sign, and submit the bank payment authorization paperwork
9. Upload scanned documents needed as defined for your grant

What is SASSA Grant Eligibility Criteria for 2025?

To qualify for financial assistance:

1. Be a registered South African citizen or permanent resident with valid papers, including certain refugees, asylum seekers, or special permit holders
2. Currently reside within South Africa’s borders
3. Fall between ages 18-59
4. Have no employment or income
5. Not already receive other social grants for yourself
6. Not qualify for or collect unemployment insurance funds
7. Not receive money from the National Student Financial Aid Scheme or other education funding
8. Not benefit from additional COVID-19 government relief programs

These eligibility rules direct vital financial aid to unemployed South African residents facing hardship with no other assistance options.

What Does SASSA Grant Status Result Mean?

When you check your SASSA grant status, you may see different results. Here is what each status means and next steps to take:

• Alternative Income Identified – SASSA found you have another source of income on record. This means you do not qualify for the grant.
• Means Income Identified – SASSA determined your income from work or investments exceeds the threshold to be eligible. You do not qualify based on your level of income.
• Application Complete – You finished reapplying and your application will be reverified each month. Check your status regularly for the latest review.
• Bank Details Pending – SASSA received your application but you have not submitted your bank details yet. You need to provide your bank details to SASSA.
• Reapplication Pending – SASSA has not received an application from you yet. You need to apply for the grant on the SASSA website.
• Period Pending – There is a pending verification of your application by SASSA for the current period.
• Period Approved – The status indicates your application was approved for the current period. You will receive your SASSA payment for this period soon.
• Period Declined – Your application was declined for the current month only. You will receive your payment starting from the next payment month.

Checking your status and understanding the results is important to take any needed next steps.

What are the Potential Reasons for SASSA Payment Delays?

Although SASSA attempts to distribute approved grants within 7-14 days, delays beyond this timeline sometimes occur. Here are some common reasons payments may be held up:

• High Application Volumes – Large numbers of applications lead to lags in verifying details and validating eligibility.
• Public Holidays and Weekends – Payments stall with banks closed on non-business days.
• Technical Issues – Network outages, software failures or hardware problems could halt digital payments.
• Administrative Backlogs – Paperwork delays or data entry backlogs slow down processing.
• Lengthy Verification Checks – Confirming eligibility criteria for millions takes considerable time.
• Identity and Residency Validation – Cross-referencing applicant details with Home Affairs databases is time intensive.
• Income and Dependency Verification – Checking UIF, SARS, NSFAS and other records to confirm criteria.
• Eligibility Rule Compliance – Ensuring all criteria and legal requirements are met.

While SASSA works to pay out promptly, delays will occur given the large-scale complexities. Checking status often and being patient with external delays can help when facing payment hold ups.

What are the Common Reasons for SASSA Application Decline?

If your SASSA application gets rejected, some possible reasons include:

• Existing UIF income on record
• Already receiving NSFAS grants
• Incorrect personal details provided
• Incomplete supporting documentation
• Unmet dependency eligibility rules
• Issues with residency status
• Legal disqualifications
• Not meeting age requirements
• Mismatch in verification checks
• Processing errors
• Failed means testing

And speaking of SASSA Means Test, let’s talk about it!

What is the SASSA Means Test in 2025?

The South African Social Security Agency (SASSA) does a financial check called the SASSA Means Test. This test decides if you qualify for government assistance funds based on your money situation.

SASSA reviews all your income, assets, property, and more. Each grant type has limits your finances must fall under to pass. For example, your salary, pension payments, investments, and second houses get assessed.

You can deduct some costs like taxes, medical bills, or UIF payments. Giving SASSA full financial details helps them do a fair eligibility check. The test aims to use grant money only for citizens with urgent aid needs.

Knowing what income and assets SASSA checks is key to understand whether you may qualify. You must pass the means test first before finishing a SASSA grant or relief money application. Besides, you can also check whether you qualify or not via checking your Eligibility on our SASSA Means Test Calculator tool.

What Happens After You Submit an Application?

Once you submit an application for a SASSA grant, here is the typical process:

• Identity Verification – Your personal details are verified against Department of Home Affairs databases to confirm identity.
• Income and Dependency Checks – Your ID number is cross-referenced with UIF, SARS and NSFAS records to validate eligibility criteria.
• Eligibility Rules Review – Officials ensure your application meets all requirements and legal qualifications.
• Means Testing – Your financial situation is reviewed based on income, assets and employment status.
• Notification of Outcome – You receive communication on whether your application is approved or declined.
• Status Updates – Decline reasons are provided or next steps outlined if approved.
• Payment Processing – If approved, your information enters the payment processing system.
• Status Monitoring – Check application status regularly via online portal, SMS/WhatsApp alerts or calling the SASSA center.

Understanding the step-by-step process after submitting an application helps set proper expectations on timelines and stages involved in the review and approval process. Checking your status often is key.

How to Collect Approved SASSA Grant Funds?

If your SASSA grant application is approved, here are the main options to collect payment funds:

• Bank Account Deposit – Have the grant amount directly deposited into your bank account.
• Mobile Wallet Transfer – Use a mobile money service like M-Pesa to receive and transact funds.
• Cash Send E-Voucher – Redeem the SMS voucher code at Pick n Pay, Boxer, Shoprite, Usave, and others.

Important to note:
SASSA has announced that collecting grant payments in cash at Post Office locations will be phased out starting January 2024. By March 2024, these Post Office pay points will be fully phased out. Beneficiaries who previously collected funds at Post Office branches will need to switch to alternate payout options like bank deposits, mobile wallets or e-vouchers. Plan ahead as physical cash payouts will no longer be available at Post Office locations.

How to Set Up Bank Account Deposits for SASSA Grants?

To receive SASSA grants via bank account deposit:

• Open a new account at any major bank or post office.
• Or provide details for an existing bank account you already have.
• Obtain an Annexure C form to authorize bank payments.
• Have your bank complete and stamp the Annexure C form.
• Submit the finished form and account details to your nearest SASSA office.

What is SASSA Reconsideration and Appeal Process in 2025?

If your application gets declined, you can request an appeal or reconsideration by:

• Logging into your SASSA portal account.
• Navigating to the reconsideration request form.
• Providing additional details or contesting inaccurate information.
• Submitting the completed request form online.

This allows you to dispute the denial if you believe it was made in error based on incorrect or outdated information.

What Does, “SASSA Status Check Failed” Mean?

Checking your SASSA status and seeing “Failed” can be upsetting. Common reasons include incorrect personal details, incomplete applications, or technical issues. Ensure your ID number, phone number, and name are correct sometimes you end up having an error of “Invalid” phone number. Complete all sections and provide necessary documents like your ID book and proof of address. If it’s a technical glitch, try again later. If your application is rejected, you can appeal within 30 days. Visit the SASSA website to update information or check status. For help, contact the SASSA helpline at 0800 60 10 11 or visit your nearest office.

Is SASSA SRD R370 Grant Extended Till March 2025?

Yes, the COVID-19 SRD R370 relief grant has been extended until March 2025 to continue supporting individuals still facing financial challenges. Beneficiaries are encouraged to regularly check their status to stay informed about disbursement timelines or any updates to the program. Staying updated ensures you receive your entitled SRD grant funds without delays.

What Happens After March 2025? Future of SRD R370

While there’s no official confirmation yet, it is possible that the government might consider extending the SRD program or introducing a similar initiative to address ongoing needs. Keep an eye on announcements from SASSA or the Department of Social Development for the latest updates.

What are the SASSA Office Operating Hours?

If you plan to visit SASSA branches, make sure to know their operational hours.

• Opening Time: 07:30 AM to 08:00 AM (Mon-Fri)
• Closing Time: 04:30 PM to 05:00 PM (Mon-Fri)

Offices Addresses

For further assistance, visit your local SASSA office. Here are the addresses for SASSA regional offices in each state of South Africa:

Eastern Cap:

Office	BKB Building, corner Fitzpatrick and Merino roads in East London (Quigney), 5200.
Private Bag	X9001 in Chislehurst East London 5200.
Email	[email protected]/[email protected]
Fax	043 707 6481/043 707 6487
Phone	043 707 6335/043 707 6300/043 707 6472
Working Hours	Monday to Friday (8 AM to 5 PM)

Gauteng:

Office	SASSA House, 501 Prodinsa building, Steve Biko Street and Pretorius Street, Pretoria.
Private Bag	Private bag X55662, Arcadia Pretoria 0083
Email	[email protected]
Fax	012 400 2257
Phone	012 400 2000
Working Hours	Monday to Friday (8 AM to 5 PM)

Free State:

Office	African Life Building 75 St Andrew Street Bloemfontein.
Private Bag	X20553, Bloemfontein, 9300.
Email	[email protected]
Fax	051 409 0862
Phone	051 410 8339 /051 410 0805/051 410 0804
Working Hours	Monday to Friday (8 AM to 5 PM)

KwaZulu-Natal:

Office	1 Bank Street, Pietermaritzburg, 3201.
Private Bag	X9146, Pietermaritzburg, 3201.
Email	[email protected]
Fax	033 846 9595
Phone	033 846 3300
Working Hours	Monday to Friday (7:30 AM to 4:30 PM)

Limpopo:

Office	Landros Mare Street Polokwane 0699.
Private Bag	X9677, Polokwane, 0700.
Email	[email protected]/[email protected]
Fax	015 291 7416
Phone	015 291 7509
Working Hours	Monday to Friday (8 AM to 5 PM)

North West:

Office	SASSA House University Drive Mmabatho 2735.
Private Bag	X44, Mmabatho, 2735.
Email	[email protected]
Fax	086 611 9740
Phone	018 388 4006
Working Hours	Monday to Friday (9 AM to 5 PM)

Mpumalanga:

Office	18, Ferreira Street Nelspruit Reserve, Mbombela Reserve, Mbombela 1200.
Private Bag	X11230, Nelspruit 1200
Email	[email protected]
Fax	013 754 9501
Phone	013 754 9428/013 754 9446/013 754 9380
Working Hours	Monday to Friday (8 AM to 5 PM)

Western Cape:

Office	Golden Acre, 9 Adderley St, CBD, Cape Town, 8001.
Private Bag	X9189, Cape Town, 8000.
Email	[email protected]
Phone	021 469 0235
Working Hours	Monday to Friday (8 AM to 5 PM)

Northern Cape:

Office	95 – 97 Du Toitspan Road Kimberley 8300
Private Bag	X6011, Kimberley, 830
Email	[email protected]
Fax	053 832 5225
Phone	053 802 4919
Working Hours	Monday to Friday (7:30 AM to 4 PM)

Frequently Asked Questions

Q: How can I check my SASSA SRD R370 application status?

A: You can check your status through these methods:

• USSD Code: Dial *134*7737# or *120*3210# and follow the prompts.
• Online: Visit https://srd.sassa.gov.za/sc19/status and enter your ID and phone number.
• WhatsApp: Send “status” to 082 046 8553 and follow the instructions.

Q: What does my SASSA SRD application status mean?

A: Here are the common status updates and their meanings:

• Pending: Your application is under review.
• Approved: Your application is successful, and payment will be processed.
• Declined: Your application did not meet eligibility criteria. Check the reason provided.
• Payment Date Provided: A payment date has been allocated; check your bank account or Post Office collection point.

Q: What should I do if my SASSA SRD application status shows “Approved” but no payment date?

A: If your status is approved but no payment date is displayed:

1. Wait a few days, as payment schedules may vary.
2. Ensure your banking details are updated on the SASSA website.
3. Contact SASSA if the delay persists for more than a week.

Q: Can I change my banking details after applying for the SRD grant?

A: Yes, you can update your banking details online at https://srd.sassa.gov.za. This ensures your payment is sent to the correct account.

Q: What documents do I need to check my SASSA SRD status?

A: To check your status, you only need:

• Your ID number.
• The mobile number used during application.

Q: Can I check my SASSA SRD status on someone else’s behalf?

A: No, for privacy and security reasons, you can only check your own SRD status. You will need to provide your ID number and the mobile number used during your application.

Q: Why is my SASSA SRD application status still pending?

A: A “Pending” status means your application is still under review. This can occur if:

• Your details are being verified with other government databases.
• There are delays in processing due to high application volumes.

Q: What should I do if my SRD application is declined?

A: If your application is declined, you can:

1. Appeal the decision within 30 days by visiting https://srd.dsd.gov.za/appeals.
2. Provide additional information if required.

Q: How often should I check my SASSA SRD status?

A: It’s recommended to check your status weekly to stay updated on any changes or payment progress.

Q: Can I receive SRD grant payments via mobile wallets?

A: Yes, you can opt to receive payments through mobile wallets like eWallet or CashSend. Update your payment method online if needed.

Q: What happens if I provided incorrect details in my SRD application?

A: You should immediately correct the details by logging into your profile at https://srd.sassa.gov.za. Providing accurate information is critical for processing your application.

Q: What are the common reasons for SRD application rejections?

A: Applications may be rejected due to:

• Income exceeding the eligibility threshold.
• Receiving other government grants or UIF payments.
• Incomplete or inaccurate information provided during application.

Q: Is there a deadline for SRD grant applications?

A: While the SRD R370 grant is extended until March 2025, applications are reviewed monthly, and you must reapply or reconfirm your eligibility periodically.

Q: Can I track my SRD payment progress?

A: Yes, you can track payment progress through the same channels you use to check your status (USSD, online, or WhatsApp). Additionally, check with your bank for deposit notifications.

Q: What should I do if I suspect fraud related to my SRD grant?

A: Report fraud immediately to SASSA’s fraud hotline at 0800 60 10 11. Do not share your personal details with anyone claiming to assist you unofficially.

Disclaimer: sassasrdstatus.web.za is not affiliated with SASSA and does not use any official logos or collect personal data.